Seller Support Associate SPS Chennai
BASIC QUALIFICATIONS
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Education: Any Graduation
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Language: English
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Experience within a customer service environment preferred. Desire to expand skills into new areas.
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Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
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Committed seller advocate, drive process & tool improvements.
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Enthusiasm and strong self-motivation.
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Strong prioritization and time management skills, with a high degree of flexibility.
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Embrace constant change with flexibility and good grace.
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Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
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Demonstrates effective communication, composure, and professional attitude
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Exemplary performance record, particularly with regard to quality & productivity
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Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
Additional Information:
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
Weekly Off: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday.
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