Quality Analyst - SMT - Chennai
Quality Analyst
Roles and Responsibilities
-
SM auditor should have an eye for detail and data accuracy skills.
-
She/he should be able to find trends based on audit output and aggregate audit data based on the audit findings. Auditor should be proficient in MS-excel functions and preferably be proficient in VBA for MS-Excel. This will help in efficient data aggregation
-
Understanding of basic statistics and distributions/ability to detect patterns in data a plus
-
She/he should be able to identify root cause, work with Tech Ops associate /Developers to fix errors and prevent recurrence of the identified errors.
-
Should be able to analyze and provide objective, actionable feedback based on the trend surfaced.
-
Auditor is expected to create and maintain process documentations on an ongoing basis. She/he is also expected to mentor and help new recruits to ramp up quickly. Should be willing participator in team meetings and contribute to knowledge sharing.
-
Commitment to meet Deadlines is expected as a behavior. She/he is expected to commit and deliver as expected.
-
Should be able to work independently, prioritize & schedule work assignments based on deadlines
Basic Qualification
-
Should have 0-3 years of experience in Data Analysis and Excel
-
Strong written communication skills
-
Good working knowledge in MS-Office
-
Basic knowledge of Quality concepts